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Web-based expert systems: benefits and challenges

Research Output: Contribution to journal Article Peer-review

Abstract

Convergence of technologies in the Internet and the field of expert systems have offered new ways of sharing and distributing knowledge. However, there has been a general lack of research in the area of web-based expert systems (ES). This paper addresses the issues associated with the design, development, and use of web-based ES from a standpoint of the benefits and challenges of developing and using them. The original theory and concepts in conventional ES were reviewed and a knowledge engineering framework for developing them was revisited. The study considered three web-based ES: WITS-advisor — for e-business strategy development, Fish-Expert — for fish disease diagnosis, and IMIS — to promote intelligent interviews. The benefits and challenges in developing and using ES are discussed by comparing them with traditional standalone systems from development and application perspectives.

Publication Information

Output type

Research Output: Contribution to journal Article Peer-review

Original language

English

Pages from-to (Number of pages)

Pages 799-811

Journal (Volume, Issue Number)

Information and Management (Volume 42, Issue 6)

Publication milestones

  • Published - 01/09/2005

Publication status

Published - 01/09/2005

ISSN

0378-7206

External Publication IDs

  • handle.net: 10547/251148
  • Scopus: 20344378727

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