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Understanding factors affecting the managers' perception of AI applications in information processing

  • Yanqing Duan
    ,
  • Guangming Cao
    ,
  • Mark Xu
    ,
  • Vincent Koon Ong
    ,
  • Christian Dietzmann
Research Output: Chapter in Book/Report/Conference proceeding Conference contribution Peer-review

Open access

Abstract

Artificial Intelligence (AI) bears great potential in supporting and/or replacing managers' information processing activities, but the benefits of AI can only be realized if the organisational managers are willing to use AI for information processing. The academic literature contains very limited theoretical and empirical research focusing on understanding the acceptance and applications of AI in manager's personal information processing. To address this knowledge gap, this workin- progress paper aims to develop a conceptual framework on factors affecting the managers' perceived roles of AI in their information processing and their intention to use AI. Underpinned by the relevant theories of information processing, the research framework can be used to examine if and to what extent the situational, personal, and performative factors of information systems (IS) influence the managers' perception of AI-based applications in terms of preferred human-AI collaboration modes and levels of AI input in information processing activities. The proposed framework offers a theoretical understanding and development of AI-based applications in the context of information processing from an end user's perspective.

Publication Information

Output type

Research Output: Chapter in Book/Report/Conference proceeding Conference contribution Peer-review

Original language

English

Pages from-to (Number of pages)

Pages 241-244 (4 pages)

Publication milestones

  • Published - 31/12/2021

Publication status

Published - 31/12/2021

Publisher

Acad Conferences Ltd

Publication series

  • Publication series name: 3rd European Conference on the Impact of Artificial Intelligence and Robotics, ECIAIR 2021

ISBN (Electronic)

9781713839798

External Publication IDs

  • handle.net: 10547/625541
  • Scopus: 85133685346

Host publication title

3rd European Conference on the Impact of Artificial Intelligence and Robotics, ECIAIR 2021

Host publication editors

  • Florinda Matos
  • Isabel Salavisa
  • Carlos Serrao

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