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The mediating impact of organizational innovation on the relationship between fintech innovations and sustainability performance

  • Nashat Ali Almasria
    ,
  • Zaidoon Alhatabat
    ,
  • Diala Ershaid
    ,
  • Abdulhadi Ibrahim
    ,
Research Output: Contribution to journal Article Peer-review

Open access

Abstract

The paper explores the impact of digital payment systems, blockchain technology, and AI/machine learning on innovation and sustainability in financial organizations. As part of the analysis, the study has adopted an explanatory research design and has used SmartPLS in order to analyze the data collected from 230 professionals of different fields through a structured questionnaire. The results show positive effects of digital payment systems and blockchain technology on organizations’ innovations with the impact of digital payments being the most pronounced. Empirical results suggest that these technologies are important to improve sustainability performance, depending on measures of internal consistency and discriminant validity among the proposed constructs. Al, also machine learning, has the highest relevance with environmental sustainability, thereby underlining the importance and work of such measures. Based on the Resource-Based View (RBV) theory, the study also explains the need for the organization to assimilate these innovations to enhance the organizational operations, customer satisfaction, and compliance with the laws. The study highlights fintech’s potential to address environmental issues and enhance societal goals, but geographical limitations may obstruct its transportability.

Publication Information

Output type

Research Output: Contribution to journal Article Peer-review

Original language

English

Article number

10044

Journal (Volume, Issue Number)

Sustainability (Switzerland) (Volume 16, Issue 22)

Publication milestones

  • Accepted/In press - 12/11/2024
  • Published - 18/11/2024

Publication status

Published - 18/11/2024

ISSN

2071-1050

External Publication IDs

  • handle.net: 10547/626525
  • Scopus: 85210570149
  • ORCID: /0000-0002-6190-0198/work/171969996

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