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The impacts of marketing and operations capabilities on financial performance in the UK retail sector: a resource-based perspective

  • Wantao Yu
    ,
  • Ramakrishnan Ramanathan
    ,
  • Prithwiraj Nath
Research Output: Contribution to journal Article Peer-review

Open access

Abstract

Drawing upon the resource-based view (RBV) of the firm, this study investigates the relationships among marketing capability, operations capability, and financial performance. Using archival data of 186 retail firms in the UK, we find that that marketing capability has a significant impact on operations capability, and that operations capability is significantly and positively related to retail efficiency. The results also suggest that operations capability fully mediates the relationship between marketing capability and financial performance. The findings of this study provide practical insights for practicing managers to consider when developing functional capabilities in order to achieve superior financial performance.

Publication Information

Output type

Research Output: Contribution to journal Article Peer-review

Original language

English

Pages from-to (Number of pages)

Pages 25-31 (7 pages)

Journal (Volume, Issue Number)

Industrial Marketing Management (Volume 43, Issue 1)

Publication milestones

  • Accepted/In press - 01/07/2013
  • Published - 26/07/2013

Publication status

Published - 26/07/2013

ISSN

0019-8501

External Publication IDs

  • handle.net: 10547/332989
  • Scopus: 84893824474

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