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The evolution of patform-based tourism: disrupting traditional models

Research Output: Chapter in Book/Report/Conference proceeding Chapter Peer-review

Abstract

Tourism has become the most dynamic industry, which is further growing through platform-based tourism. This chapter develops a comprehensive understanding of platform-based theories, including the disruptive innovation theory and the platform ecosystem theory. It discusses them in the context of real-world examples such as Airbnb and TripAdvisor. Additionally, the conceptual frameworks highlight how the concept of corporeal travel is further subdivided into virtual and imaginative travel. Moreover, a comparative analysis of traditional and platform-based tourism is conducted to identify the main differences between the traditional marketplace and platform-based tourism. The key dimensions include structural differences, information portals, trust mechanisms, economic outcomes, regulation and governance, social and cultural impacts, and environmental considerations, followed by recommendations for policymakers and practitioners as well as future research insights. Finally, a case study is presented to illustrate the operational inefficiencies and practical challenges associated with the platform-based tourism approach, aiming to address these challenges and promise a better future.

Publication Information

Output type

Research Output: Chapter in Book/Report/Conference proceeding Chapter Peer-review

Host publication Subtitle

The Digital Marketplace

Original language

English

Pages from-to (Number of pages)

Pages 4-23 (20 pages)

Publication milestones

  • Accepted/In press - 01/01/2026

Publication status

Accepted/In press - 01/01/2026

Publisher

Routledge, United States, United Kingdom
9781041137832

ISBN (Electronic)

9781040585672

External Publication IDs

  • Scopus: 105039408087

Host publication title

Platform Economy in Tourism and Hospitality

Host publication editors

  • María Jesús Jerez-Jerez
  • Lidia Aguiar-Castillo
  • Rafael Pérez Jiménez