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Enhancing customer experience with AI-powered marketing

Research Output: Book/Report Book Peer-review

Abstract

Delivering a personalized customer experience is critical for modern marketers, with AI tools pivotal to this transformation. By harnessing AI technologies, businesses gain deeper insights into customer behavior, anticipate needs, and tailor interactions. From chatbots that provide instant support to recommendation engines that drive engagement, AI-powered marketing enables brands to connect with consumers in relevant, timely, and meaningful ways. As expectations for personalization rise, integrating AI into marketing strategies may create lasting customer relationships and help organizations stay competitive in a digital world. Enhancing Customer Experience With AI-Powered Marketing explores how AI technologies like machine learning and chatbots transform marketing approaches. It examines the challenges faced while presenting AI solutions and customer experience transformations. This book covers topics such as personalized content, social media, and virtual technology, and is a useful resource for marketers, business owners, computer engineers, academicians, researchers, and scientists.

Publication Information

Output type

Research Output: Book/Report Book Peer-review

Original language

English

Publication milestones

  • Published - 12/08/2025

Publication status

Published - 12/08/2025

Publisher

IGI Global Scientific Publishing, United States
9798337332215

ISBN (Electronic)

9798337332239

External Publication IDs

  • handle.net: 10547/626780
  • Scopus: 105018991848