Skip to search boxSkip to navigationSkip to main content

E-commerce training for SMEs

Research Output: Chapter in Book/Report/Conference proceeding Chapter Peer-review

Sustainable Development Goals

  • SDG 8 - Decent Work and Economic Growth
    SDG 8 Decent Work and Economic Growth
  • SDG 9 - Industry, Innovation, and Infrastructure
    SDG 9 Industry, Innovation, and Infrastructure

Abstract

E-commerce offers companies tremendous opportunities to improve their business performance in new and innovative ways. However, its potential benefit would only be realised by capable managers who can deal with these emerging technologies and implement them wisely. A skills shortage has been categorised as one of the challenges facing global e-commerce by Bingi and Khamalah (2000). The demand for highly knowledgeable and skilled managers and workloads places enormous pressure upon companies to improve or update their current knowledge and skills. This is particularly important in small and medium enterprises (SMEs),1 as compared with their larger counterparts, they are often described as “lacking the expertise needed to set up the technologies necessary, despite having a great deal to gain from doing so” (Anonymous, 1998, p. 52). Training is often seen as the most effective way to help SMEs to cope with the increasing demand on improving their skills, while not increasing staffing.

Publication Information

Output type

Research Output: Chapter in Book/Report/Conference proceeding Chapter Peer-review

Original language

English

Pages from-to (Number of pages)

Pages 962-966

Publication milestones

  • Published - 01/01/2005

Publication status

Published - 01/01/2005

Publisher

IGI Global Scientific Publishing, United States

ISBN (Print)

9781591405535

ISBN (Electronic)

9781591407942

Publication IDs

  • handle.net: 10547/251141
  • Scopus: 105011223371

Host publication title

Encyclopedia of Information Science and Technology

Access to documents

Publication metrics