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Conflict management in digital business environments

Research Output: Chapter in Book/Report/Conference proceeding Conference contribution Peer-review

Open access

Abstract

Conflict management plays a vital role in raising a suitable collaboration within business stakeholders through the elimination of communication gaps in the business environments. Stakeholder conflicts are mostly raised due to the presence of diverging interests, inaccurate resource allocation, fluctuation in market demands, organizational structure, and communication gaps. These factors often led to the rise of dissatisfaction among the stakeholders for not being able to have a clear vision of business goals in a suitable manner. This report has chosen a London-based IT company named Transputec LTD to provide a suitable conflict management strategy through the implementation of one digital technology. This report has selected Slack as the suitable digital tool for enhancing business communications and competitive advantage by resolving conflicts within this digital business environment. The “Theory of Constraints” is implemented within the IT industry for streamlining processes, overall performance and enhancing efficiency. A proper recognition of bottlenecks within the IT processes that include testing and coding are optimized for enhancing performance. This theory helps in depicting the optimization of resources that include human skills, servers and databases for enhancing productivity. The limiting factors are critically focused by this theory for improving the overall efficiency of this industry.

Publication Information

Output type

Research Output: Chapter in Book/Report/Conference proceeding Conference contribution Peer-review

Original language

English

Pages from-to (Number of pages)

Pages 393-397 (5 pages)

Publication milestones

  • Published - 14/02/2025

Publication status

Published - 14/02/2025

Publisher

Springer, Japan, India, Australia, Germany, United States, United Arab Emirates, Austria, Switzerland, Italy, China, United Kingdom, Netherlands, Brazil, France, Singapore

Publication series

  • Publication series name: Lecture Notes in Electrical Engineering
    ISSN (Print): 1876-1100
    ISSN (Electronic): 1876-1119
    Volume: 1364 LNEE

ISBN (Print)

9789819626243

External Publication IDs

  • handle.net: 10547/626805
  • Scopus: 85218957842

Host publication title

Advanced Manufacturing and Automation XIV

Host publication editors

  • Yi Wang
  • Tao Yu
  • Kesheng Wang

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