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An analysis of the diffusion of RFID in the UK logistics sector using a technology-acceptance perspective

  • Ram Ramanathan
    ,
  • Usha Ramanathan
    ,
  • Lok Wan Lorraine Ko
Research Output: Chapter in Book/Report/Conference proceeding Chapter Peer-review

Abstract

In this chapter, the authors explore the factors affecting the UK logistics service providers' intention to use RFID technology from the theoretical perspective of a Technology-Acceptance Model (TAM). The survey data analysis shows that perceived usability of RFID has a significant relationship with the levels of adoption of the technology, but perceived privacy issues and perceived security issues do not have such a significant relationship. Using further moderation analysis, the authors find that the relationship between usability and adoption becomes stronger if there is a high level of support for RFID projects within an organisation. The study points to the need to improve the appreciation and support in an organisation for RFID projects. For example, top management should be well informed so as to provide good support, while employees should be motivated to back the use of RFID in their operations. An appropriate level of the required infrastructure will also help increase the usability and hence the adoption of RFID in UK logistics.

Publication Information

Output type

Research Output: Chapter in Book/Report/Conference proceeding Chapter Peer-review

Original language

English

Publication milestones

  • Published - 01/01/2014

Publication status

Published - 01/01/2014

Publisher

Business Science Reference

External Publication IDs

  • handle.net: 10547/332992
  • Scopus: 84946745589

Host publication title

RFID Technology Integration for Business Performance Improvement

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