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Adoption of RFID technologies in UK logistics: moderating roles of size, barcode experience and government support

  • Ram Ramanathan
    ,
  • Usha Ramanathan
    ,
  • Lok Wan Lorraine Ko
Research Output:
Contribution to journal
Article
 Peer-review

Open access

Abstract

Due to globalization, logistics has become an important part in the supply chain. Many logistics service providers have realised the importance of adoption of technologies that can help manufacturers, warehouses, and retailers to communicate with each other more efficiently. Among many logistics technologies, radio frequency identification (RFID) has been identified as an important technology to improve logistics operations and supply chain management, and thus is increasingly gaining both practitioners’ and researchers’ attention. The purpose of this study is to identify the impact of usability features of RFID in the adoption of the technology by the logistics sector in the UK. We have used questionnaire survey method to collect data from the UK logistics firms. The analysis of the data shows that the usability of RFID technology positively influences adoption of technology. We have further tested the moderating effects of firm size, experience with barcode use, and government support in adopting RFID. Our results show that government support strongly moderates the link between usability of RFID and its adoption but size and experience with barcode do not moderate this link. We elaborate the contributions of the study and managerial implications of our results in this paper

Publication Information

Output type

Research Output:
Contribution to journal
Article
 Peer-review

Original language

English

Pages from-to (Number of pages)

Pages 230-236

Journal (Volume, Issue Number)

Expert Systems with Applications (Volume 41, Issue 1)

Publication milestones

  • Published - 16/07/2013

Publication status

Published - 16/07/2013

ISSN

0957-4174

Publication IDs

  • handle.net: 10547/332988
  • Scopus: 84885182098

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