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Addressing ICTs skill challenges in SMEs: insights from three country investigations

  • Yanqing Duan
    ,
  • Roisin Mullins
    ,
  • David Hamblin
    ,
  • Stanislaw Stanek
    ,
  • Henry Sroka
    ,
  • Virgilio Machado
Research Output:
Contribution to journal
Article
 Peer-review

Abstract

The rapid advancement in information and communication technologies (ICTs) has brought enormous business opportunities as well as challenges. One of these challenges is the demand for ICTs skills and expertise in adopting and implementing these emerging technologies. Coping with skills shortage poses a serious challenge across all European countries. Lack of ICTs skills and knowledge is more evident in small‐ and medium‐sized enterprises (SMEs). As training is regarded as the most effective way of improving skills and enhancing knowledge, this paper attempts to address skills shortage at pan‐European level by identifying SMEs’ needs on ICTs training in the UK, Portugal and Poland. The investigation focuses on the most needed training areas, the required training levels and the preferred training delivery channels. The paper summarises findings from three‐country investigations and highlights the implications of findings for the design and development of a Web‐based training system for the use of ICTs in SMEs.

Publication Information

Output type

Research Output:
Contribution to journal
Article
 Peer-review

Original language

English

Pages from-to (Number of pages)

Pages 430-441

Journal (Volume, Issue Number)

Journal of European Industrial Training (Volume 26, Issue 9)

Publication milestones

  • Published - 01/01/2002

Publication status

Published - 01/01/2002

ISSN

0309-0590

Publication IDs

  • handle.net: 10547/251151
  • Scopus: 84986131295

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