Promoting workplace retention during global crises: an international survey of the preventive role of psychological support among victims of social discrimination in long-term care facilities

Sameh Eltaybani(corresponding author)
,
Ayumi Igarashi
,
Ayse Cal
,
Claudia K.Y. Lai
,
Cristina Carrasco
,
Dianis Wulan Sari

*Corresponding author for this work

The University of Tokyo
,
Ankara Medipol University
,
Hong Kong Polytechnic University
,
University of Extremadura
,
Universitas Airlangga
,
Yonsei University

Research Output:

Contribution to journal

Article

Peer-review

Open access

Sustainable Development Goals

SDG 3 Good Health and Well

Abstract

This international cross-sectional survey examined the potential role of organizational psychological support in mitigating the association between experiencing social discrimination against long-term care (LTC) facilities' healthcare professionals (HCPs) and their intention to stay in the current workplace during the COVID-19 pandemic. Participants included a convenience sample of 2,143 HCPs (nurses [21.5 %], nurse aids or residential care workers [40.1 %], social workers [12.1 %], and others [26.4 %]) working at 223 LTC facilities in 13 countries/regions. About 37.5 % of the participants reported experiencing social discrimination, and the percentage ranged from 15.3 % to 77.9 % across countries/regions. Controlling for socio-demographic and work-related variables, experiencing social discrimination was significantly associated with a lower intention to stay, whereas receiving psychological support showed a statistically significant positive association (p-value=0.015 and <0.001, respectively). The interaction term between social discrimination and psychological support showed a statistically significant positive association with the intention to stay, indicating a moderating role of the psychological support.