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Housing support services and the strengths-based approach: service-user and staff perspectives

  • Antigonos Sochos
    ,
  • Sue Smith
Research Output: Contribution to journal Article Peer-review

Open access

Sustainable Development Goals

  • SDG 3 - Good Health and Well-being
    SDG 3 Good Health and Well

Abstract

This study aimed to identify main themes in the accounts of individuals encountering homelessness and staff who supported them, in a low-income South-East England town. It explored whether such themes were compatible with the adoption of a strengths-based approach by the local homelessness services. Thirty-one individuals in temporary accommodation and 19 staff were interviewed using a semi-structured schedule. Thematic analysis of the service user accounts identified five themes—Challenging Backgrounds, Effective Provision, Room for Improvement, Strengths, and Aspirations. An equal number of themes emerged from the thematic analysis of the staff interviews—Focus on Trauma and Mental Health, Service User Variability, Service User Involvement, Hard-Working Staff, and Improving Material Conditions. Both sets of narratives supported the adoption of a strengths-based approach by the local services, as they emphasized service user competencies, the importance of co-production, and the necessity to consider context in understanding the experience of homelessness. Including a range of stakeholders, future research needs to follow-up these services after they fully adopt a strengths-based approach.

Publication Information

Output type

Research Output: Contribution to journal Article Peer-review

Original language

English

Pages from-to (Number of pages)

Pages 297-314 (18 pages)

Journal (Volume, Issue Number)

Journal of Social Service Research (Volume 50, Issue 2)

Publication milestones

  • Published - 22/12/2023

Publication status

Published - 22/12/2023

ISSN

0148-8376

External Publication IDs

  • handle.net: 10547/626129
  • Scopus: 85180477604

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