Towards a bespoke framework for eliciting consumer satisfaction in Second Life

Mitul Shukla; Marc Conrad; Nik Bessis

doi:10.4018/978-1-61350-444-4.ch016

Towards a bespoke framework for eliciting consumer satisfaction in Second Life

Mitul Shukla
, Marc Conrad
, Nik Bessis

Institute for Research in Applicable Computing (IRAC)

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

5 Citations (Scopus)

Abstract

The approach taken to data gathering, analysis, and interpretation in the context of the framework is described; as well as refinements made to the framework as a consequence of emergent themes revealed through the analysis of the gathered data

Original language	English
Title of host publication	Social Networking and Community Behaviour Modeling: Qualitative and Quantitative Measures
Editors	Maytham Safar, Khaled Mahdi
Publisher	IGI Global Scientific Publishing
ISBN (Print)	9781613504444
DOIs	https://doi.org/10.4018/978-1-61350-444-4.ch016
Publication status	Published - 1 Jan 2012

Keywords

Second Life

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10.4018/978-1-61350-444-4.ch016

http://www.igi-global.com/chapter/towards-bespoke-framework-eliciting-consumer/61679

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Towards a bespoke framework for eliciting consumer satisfaction in Second Life. / Shukla, Mitul ; Conrad, Marc; Bessis, Nik.
Social Networking and Community Behaviour Modeling: Qualitative and Quantitative Measures. ed. / Maytham Safar; Khaled Mahdi. IGI Global Scientific Publishing, 2012.

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

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AU - Conrad, Marc

AU - Bessis, Nik

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DO - 10.4018/978-1-61350-444-4.ch016

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BT - Social Networking and Community Behaviour Modeling: Qualitative and Quantitative Measures

A2 - Safar, Maytham

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PB - IGI Global Scientific Publishing

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Towards a bespoke framework for eliciting consumer satisfaction in Second Life

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