The way forward: a management dilemma

This case is centred on various Human Resource issues arising in a business endeavour setup by Aftab, an ambitious business man. The business under discussion was a restaurant opened in the Pakistani city of Lahore. The case was written with the intent of shedding light on the importance of HR for an establishment. The case explains that by ignoring HR issues the organization can suffer tremendously. The case is ideally suited for students who are taking an introductory module on Human resource management. The case can be best utilized if the students have studied Strategic Human Resource Planning, as well as have an understanding of the four basic HR functions of Staffing, Training and Development, Motivation and Maintenance. By studying and solving this case students will be able to; 1) Identify the importance of effective Recruitment policies. 2) How a lack of JDs and JSs can decline employee morale. 3) The importance of an effective training plan. 4) The importance of Communication.