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The use of social media in public relations' decision-making: the case of Abu Dhabi police

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Social media technologies are increasingly becoming an integral part of organisational decision-making process, particularly in organisations with frequent interaction with the public; of interest to this research are police organisations. Through social media technologies people are ever more empowered by an increasing ability to make their voices heard and having an impact on decisions, while police organisations are having unprecedented opportunities for understanding and responding to the public accordingly. This paper reports on work in progress that is part of a wider research into the use of social media technologies in supporting the decision-making process for public relations at Abu Dhabi police.

Original languageEnglish
Title of host publicationProceedings of the 8th IADIS International Conference Information Systems 2015, IS 2015
EditorsPhilip Powell, Miguel Baptista Nunes, Pedro Isaias, Luis Rodrigues
PublisherIADIS
Pages232-236
Number of pages5
ISBN (Electronic)9789898533333
Publication statusPublished - 2015
Event8th IADIS International Conference on Information Systems, IS 2015 - Madeira, Portugal
Duration: 14 Mar 201516 Mar 2015

Publication series

NameProceedings of the 8th IADIS International Conference Information Systems 2015, IS 2015

Conference

Conference8th IADIS International Conference on Information Systems, IS 2015
Country/TerritoryPortugal
CityMadeira
Period14/03/1516/03/15

Keywords

  • Decision-making
  • Police
  • Public relations
  • Social media
  • Social networking technology

ASJC Scopus subject areas

  • Hardware and Architecture
  • Computer Science Applications
  • Software
  • Information Systems

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