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The effects of high-performance work practices on perceived organizational support and turnover intentions: evidence from the airline industry

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29 Citations (Scopus)

Abstract

The present study examines the simultaneous impacts of high-performance work practices on perceived organizational support and turnover intentions. Data were collected from flight attendants with a time lag of two weeks in Iran to assess these relationships. The results reveal that career opportunities, empowerment, selective staffing, rewards, job security, teamwork, and training as the indicators of high-performance work practices foster perceived organizational support and reduce turnover intentions. Management implications and avenues for future research are provided in the current study.

Original languageEnglish
Pages (from-to)103-119
JournalJournal of Human Resources in Hospitality and Tourism
Volume13
Issue number2
DOIs
Publication statusPublished - 21 Mar 2014

Keywords

  • perceived organizational support
  • flight attendants
  • high-performance work practices
  • Iran
  • turnover intention

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