The effects of employee competencies and IT applications on operations strategy: an empirical study of retail firms in China

Ram Ramanathan; Wantao Yu

doi:10.1108/13683041211204635

The effects of employee competencies and IT applications on operations strategy: an empirical study of retail firms in China

Ram Ramanathan
, Wantao Yu

Business & Management Research Institute (BMRI)

Research output: Other contribution › peer-review

3 Citations (Scopus)

Abstract

This paper deals with the links between employee competencies, information technology and operations strategy, and, how these interrelationships impact business performance. It is based on a questionnaire survey of Chinese retailers.

Original language	English
DOIs	https://doi.org/10.1108/13683041211204635
Publication status	Published - 17 Sept 2012

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The effects of employee competencies and IT applications on operations strategy: an empirical study of retail firms in China

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