Abstract
We examine the applicability of Best Value practices in the Nigerian public sector and present a Best Value Model for Nigeria. We find the literature does not extend to the Nigerian context. We make contributions towards understanding stakeholder perceptions of public service delivery best practice. We show Best Value as a significant initiative for improving public service delivery. The mixed methods survey reveals Nigerian Best Value initiatives do not exist significantly, but are applicable. Outcomes are exploration of a new area for Best Value application, incorporation of implementation issues into the model and the seven-stage process for its implementation. © Taylor & Francis Group, LLC.
| Original language | English |
|---|---|
| Pages (from-to) | 709-723 |
| Journal | International Journal of Public Administration |
| Volume | 37 |
| Issue number | 11 |
| DOIs | |
| Publication status | Published - 14 Aug 2014 |
Keywords
- Africa
- Best Value
- Nigeria
- public management reform
- public service management
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