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Social media marketing and advertising

  • Yogesh K. Dwivedi
  • , Kawaljeet Kaur Kapoor
  • , Hsin Chen

    Research output: Contribution to journalArticlepeer-review

    Abstract

    Social media has recently gained tremendous fame as a highly impactful channel of communication in these modern times of digitised living. It has been put on a pedestal across varied streams for facilitating participatory interaction amongst businesses, groups, societies, organisations, consumers, communities, forums, and the like. This subject has received increased attention in the literature with many of its practical applications including social media marketing (SMM) being elaborated, analysed, and recorded by many studies. This study is aimed at collating the existing research on SMM to present a review of seventy-one articles that will bring together the many facets of this rapidly blooming media marketing form. The surfacing limitations in the literature on social media have also been identified and potential research directions have been offered.
    Original languageEnglish
    Pages (from-to)289-309
    JournalThe Marketing Review
    Volume15
    Issue number3
    DOIs
    Publication statusPublished - 1 Sept 2015

    Keywords

    • social media marketing
    • literature review
    • social media
    • social media advertising

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