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Smart tourism: advancing sustainable ‘smart’ tourism by a critical analysis of the disparity between the factors driving consumer decision-making and the offerings and challenges within the industry

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

1 Citation (Scopus)

Abstract

This chapter assesses the advancement of smart tourism, aimed at offering convenient and timely travel services while potentially enhancing the operational efficiency and visitor capacity of tourist destinations. Additionally, this research scrutinizes the factors influencing consumer decision-making and existing challenges within this domain, with the aim of fostering advancement and forecasting potential future developments and trends.


Original languageEnglish
Title of host publicationEntrepreneurial Innovation in the International Business of Tourism
EditorsMaría Jesús Jerez-Jerez, Pantea Foroudi
PublisherRoutledge
Pages106-128
Number of pages23
ISBN (Electronic)9781003369967
ISBN (Print)9781032440132
DOIs
Publication statusPublished - 29 May 2024

Keywords

  • smart tourism

ASJC Scopus subject areas

  • General Economics,Econometrics and Finance
  • General Business,Management and Accounting
  • General Social Sciences

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