@article{afe851ffe6a843d6ba72b0cecf7be70c,
title = "Satisfaction of using a nurse led telephone helpline among mothers and caregivers of young children",
keywords = "NHS Direct, Patient satisfaction, Qualitative study, Telephone based healthcare, Utilization",
author = "Cook, \{Erica J.\} and Gurch Randhawa and Shirley Large and Nasreen Ali and Angel Chater and Andrew Guppy",
year = "2015",
month = dec,
day = "28",
doi = "10.1016/j.hlpt.2015.12.002",
language = "English",
volume = "5",
pages = "113--122",
journal = "Health Policy and Technology",
issn = "2211-8837",
publisher = "Elsevier B.V.",
number = "2",
}