Professionalism and organization: polysemy of concepts and narratives of actors

Purpose The notion of professionalism is polysemic in nature. This paper aims at analysing the development of this notion and identifying its components. The paper examines the process that leads to the development of professionalism based on the interaction between the actors and the organization. These social interactions, grounded in an organizational environment, reveal the tensions that such interactions expose. Design/methodology/approach This paper draws on qualitative methodology using semi‐directive interviews and provides an example of application. Findings This paper focuses on how professionalism can be developed, generating acts, implementing actions, and using resources. Research limitations/implications This paper presents one example in a specific field and should be put in perspective with other examples and fields. Originality/value This paper clarifies the notion of professionalism and identifies specific elements that have to be taken into account when developing it.