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Managerial information processing in the era of Big Data and AI – a conceptual framework from an evolutionary review

  • University of Portsmouth
  • Regent's University London
  • Ajman University

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Citation (Scopus)

Abstract

Information processing forms an essential part of managerial behavior in the decision-making process. With big data and intelligent technologies available, business environment becomes ever dynamic and challenging, e.g. the impact of the COVID-19 pandemic, the rise of misinformation and disinformation, etc., this paper aims to examine the emerging patterns of managerial information processing from both individual and organizational perspectives. This research identifies three driving forces based on an evolutionary review of studies and theories related to information processing behavior and develops a theoretical framework, which provides valuable implications on managerial information processing and organizational responses and calls for reduction of information needs on routine tasks, a shift of managers’ information attention towards uncertainties, and increased capabilities and responsibilities in analytics and AI within an effective digital governance framework.
Original languageEnglish
Title of host publicationInformation Technology and Systems - ICITS 2023
EditorsÁlvaro Rocha, Carlos Ferrás, Waldo Ibarra
PublisherSpringer
Pages611-621
Number of pages11
ISBN (Print)9783031332579
DOIs
Publication statusPublished - 11 Jul 2023
EventInformation Technology and Systems (ICITS 2023) - Cusco
Duration: 24 Apr 202326 Apr 2023

Publication series

NameLecture Notes in Networks and Systems
Volume691 LNNS
ISSN (Print)2367-3370
ISSN (Electronic)2367-3389

Conference

ConferenceInformation Technology and Systems (ICITS 2023)
CityCusco
Period24/04/2326/04/23
OtherInformation Technology and Systems (ICITS 2023) (24/04/2023-26/04/2023, Cusco)

Keywords

  • Information processing
  • Digital Governance
  • human-computer interaction
  • Information Processing Behavior
  • Information Processing
  • Human-Computer Interaction

ASJC Scopus subject areas

  • Control and Systems Engineering
  • Signal Processing
  • Computer Networks and Communications

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