Cloud services for culture aware conversation: socially assistive robots and virtual assistants

Carmine Recchuto; Luna Gava; Lucrezia Grassi; Alberto Grillo; Marta Lagomarsino; Davide Lanza; Zijian Liu; Chris Papadopoulos; Irena Papadopoulos; Antonello Scalmato; Antonio Sgorbissa

doi:10.1109/UR49135.2020.9144750

Cloud services for culture aware conversation: socially assistive robots and virtual assistants

Carmine Recchuto
, Luna Gava
, Lucrezia Grassi
, Alberto Grillo
, Marta Lagomarsino
, Davide Lanza
, Zijian Liu
, Chris Papadopoulos
, Irena Papadopoulos
, Antonello Scalmato
, Antonio Sgorbissa

Institute of Health Research (IHR)

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

20 Citations (Scopus)

Abstract

This paper introduces a new Cloud platform providing services for culturally competent interaction, that has been developed to expand the capabilities of Socially Assistive Robots and virtual assistants interacting with older persons. The rationale behind the proposed architecture is discussed, by outlining key principles as well as the functionalities provided, with a specific focus on verbal interaction. Three case studies, the humanoid robot Pepper, a robotic medicine dispenser Pillo, and a custom-built Android-based virtual assistant, are analyzed in detail, by showing how robots and other assistants may easily access culturally competent Cloud services to expand their interaction capabilities. Transcripts of conversations are reported and commented, in order to outline both the positive features and the limitations of the system.

Original language	English
Title of host publication	nan
Publisher	Institute of Electrical and Electronics Engineers Inc.
Pages	270-277
ISBN (Print)	9781728157153
DOIs	https://doi.org/10.1109/UR49135.2020.9144750
Publication status	Published - 21 Jul 2020
Event	17th International Conference on Ubiquitous Robots (UR) - Kyoto Duration: 22 Jun 2020 → 26 Jun 2020

Conference

Conference	17th International Conference on Ubiquitous Robots (UR)
City	Kyoto
Period	22/06/20 → 26/06/20
Other	17th International Conference on Ubiquitous Robots (UR) (22/06/2020-26/06/2020, Kyoto)

Keywords

socially assistive robots

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10.1109/UR49135.2020.9144750

https://ieeexplore.ieee.org/document/9144750

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Recchuto, C., Gava, L., Grassi, L., Grillo, A., Lagomarsino, M., Lanza, D., Liu, Z., Papadopoulos, C., Papadopoulos, I., Scalmato, A., & Sgorbissa, A. (2020). Cloud services for culture aware conversation: socially assistive robots and virtual assistants. In nan (pp. 270-277). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/UR49135.2020.9144750

@inproceedings{b24fa1be33d24da0a12ef5a391fd7e45,

title = "Cloud services for culture aware conversation: socially assistive robots and virtual assistants",

abstract = "This paper introduces a new Cloud platform providing services for culturally competent interaction, that has been developed to expand the capabilities of Socially Assistive Robots and virtual assistants interacting with older persons. The rationale behind the proposed architecture is discussed, by outlining key principles as well as the functionalities provided, with a specific focus on verbal interaction. Three case studies, the humanoid robot Pepper, a robotic medicine dispenser Pillo, and a custom-built Android-based virtual assistant, are analyzed in detail, by showing how robots and other assistants may easily access culturally competent Cloud services to expand their interaction capabilities. Transcripts of conversations are reported and commented, in order to outline both the positive features and the limitations of the system.",

keywords = "socially assistive robots",

author = "Carmine Recchuto and Luna Gava and Lucrezia Grassi and Alberto Grillo and Marta Lagomarsino and Davide Lanza and Zijian Liu and Chris Papadopoulos and Irena Papadopoulos and Antonello Scalmato and Antonio Sgorbissa",

year = "2020",

month = jul,

day = "21",

doi = "10.1109/UR49135.2020.9144750",

language = "English",

isbn = "9781728157153",

pages = "270--277",

booktitle = "nan",

publisher = "Institute of Electrical and Electronics Engineers Inc.",

address = "United States",

note = "17th International Conference on Ubiquitous Robots (UR) ; Conference date: 22-06-2020 Through 26-06-2020",

}

Recchuto, C, Gava, L, Grassi, L, Grillo, A, Lagomarsino, M, Lanza, D, Liu, Z, Papadopoulos, C, Papadopoulos, I, Scalmato, A & Sgorbissa, A 2020, Cloud services for culture aware conversation: socially assistive robots and virtual assistants. in nan. Institute of Electrical and Electronics Engineers Inc., pp. 270-277, 17th International Conference on Ubiquitous Robots (UR), Kyoto, 22/06/20. https://doi.org/10.1109/UR49135.2020.9144750

TY - GEN

T1 - Cloud services for culture aware conversation: socially assistive robots and virtual assistants

AU - Recchuto, Carmine

AU - Gava, Luna

AU - Grassi, Lucrezia

AU - Grillo, Alberto

AU - Lagomarsino, Marta

AU - Lanza, Davide

AU - Liu, Zijian

AU - Papadopoulos, Chris

AU - Papadopoulos, Irena

AU - Scalmato, Antonello

AU - Sgorbissa, Antonio

PY - 2020/7/21

Y1 - 2020/7/21

N2 - This paper introduces a new Cloud platform providing services for culturally competent interaction, that has been developed to expand the capabilities of Socially Assistive Robots and virtual assistants interacting with older persons. The rationale behind the proposed architecture is discussed, by outlining key principles as well as the functionalities provided, with a specific focus on verbal interaction. Three case studies, the humanoid robot Pepper, a robotic medicine dispenser Pillo, and a custom-built Android-based virtual assistant, are analyzed in detail, by showing how robots and other assistants may easily access culturally competent Cloud services to expand their interaction capabilities. Transcripts of conversations are reported and commented, in order to outline both the positive features and the limitations of the system.

AB - This paper introduces a new Cloud platform providing services for culturally competent interaction, that has been developed to expand the capabilities of Socially Assistive Robots and virtual assistants interacting with older persons. The rationale behind the proposed architecture is discussed, by outlining key principles as well as the functionalities provided, with a specific focus on verbal interaction. Three case studies, the humanoid robot Pepper, a robotic medicine dispenser Pillo, and a custom-built Android-based virtual assistant, are analyzed in detail, by showing how robots and other assistants may easily access culturally competent Cloud services to expand their interaction capabilities. Transcripts of conversations are reported and commented, in order to outline both the positive features and the limitations of the system.

KW - socially assistive robots

U2 - 10.1109/UR49135.2020.9144750

DO - 10.1109/UR49135.2020.9144750

M3 - Conference contribution

SN - 9781728157153

SP - 270

EP - 277

BT - nan

PB - Institute of Electrical and Electronics Engineers Inc.

T2 - 17th International Conference on Ubiquitous Robots (UR)

Y2 - 22 June 2020 through 26 June 2020

ER -

Cloud services for culture aware conversation: socially assistive robots and virtual assistants

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Keywords

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